Selected Cabins & Sites
What's being said about Swan Valley
Rohan, 27 Jun 2024Positive: Was a clean place. Negative: Best was the staff, specially the maintenance group who were very helpful.
Response from Management Response on 29 Jun:
G’day Rohan, thanks for staying with us at Discovery Parks - Swan Valley and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Kevin, 27 Jun 2024Positive: The staff are really friendly and helpful. The cabins we stayed in were comfortable. Negative: The lack of internet in the area (Telstra) is...
Response from Management Response on 29 Jun:
G’day Kevin, thanks for staying with us at Discovery Parks - Swan Valley. We’re so happy to read you loved your stay with us and are especially glad you found our staff to be helpful during your time in our park. We’ll be sure to pass your comments on to management! Thank you for taking the time to provide your feedback. We look forward to having you over again soon. Kind Regards, the Discovery Parks - Swan Valley team.
POH SEONG, 18 Jun 2024Positive: Many things to do around this accommodation. Negative: The 3 basins all choked with water, even though I feedback 2 times still the same.
Response from Management Response on 19 Jun:
G’day POH SEONG, thanks for taking the time to provide your comments. We’re sorry there were troubles with our [waterpark/pool/jumping pillow] during your time in our park. We are aware this area needs some TLC and are working hard to fix it. Please know we’ll pass your feedback on to our maintenance and management team as needed. We appreciate you joining us at Discovery Parks - Swan Valley and hope to see you again. Kind Regards, the Discovery Parks - Swan Valley team.
POH SEONG, 18 Jun 2024Positive: comfy beds and spacious rooms. Negative: No.
Response from Management Response on 19 Jun:
G’day POH SEONG, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Swan Valley was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Steven, 11 Jun 2024All good
Response from ViV on 16 Jun:
G’day Steven, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Swan Valley was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Imelda C Adamson, 11 Jun 2024Access was easy! Thank you.
Response from ViV on 16 Jun:
G’day Steven, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Swan Valley was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Swan Valley team.
SHIVBALAK, 6 Jun 2024Positive: Well looked after, prime location and worth of money. Negative: Some patches around the wall hasn’t been repaired. Main door and windows having...
Response from Management Response on 7 Jun:
G’day SHIVBALAK, thanks for staying with us at Discovery Parks - Swan Valley and taking 5 to leave your feedback. We're so glad you loved your stay with us! but are sorry to read there were some troubles with your cabin. We’ll be sure to pass this on to our maintenance team to follow up. We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Lisa, 18 May 2024Positive: Arrival afterhours was easy with the information and codes provided, map of the park made it very easy to find our chalet which had everything we...
Response from Management Response on 23 May:
G’day Lisa, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Swan Valley was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Daniel, 18 May 2024Negative: No phone reception.
Response from Management Response on 23 May:
G’day Daniel, thanks for staying with us at Discovery Parks - Swan Valley. We’re pleased to read you liked your time with us in park, but are sorry there were troubles with the WiFi at the time. Unfortunately it can be a little temperamental at times, but please know we’ll pass your comments on to management to investigate further. We hope to have you over again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Simon, 18 May 2024Positive: The staff were very friendly and helpful - and it was very nice to be upgraded to a cabin with more space. Negative: The accommodation was a little...
Response from Management Response on 23 May:
G’day Simon, thanks for staying with us at Discovery Parks - Swan Valley. We’re pleased to read you liked your time with us in park, but are sorry there were troubles with the WiFi at the time. Unfortunately it can be a little temperamental at times, but please know we’ll pass your comments on to management to investigate further. We hope to have you over again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Lisa, 18 May 2024Positive: Very surprised, Spacious for is size, perfect layout, very happy, very clean and very modern, will definitely stay again. Negative: no faults.
Response from Management Response on 23 May:
G’day Lisa, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Swan Valley was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Xui, 16 May 2024We only have short stay as we need to rush to airport at 330am. it takes about 15mins to airport. didnt have time to enjoy the facilities, you will need a...
Response from Management response on 23 May:
G’day Xui, thanks for staying with us at Discovery Parks - Swan Valley and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.
NG, 16 May 2024Place was clean and well kept. Kitchen appliances and utensils were sufficient for cooking. The design of the sinks can be improved, but not a big deal. The...
Response from Management response on 23 May:
G’day NG, thanks for staying with us at Discovery Parks - Swan Valley and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Swan Valley team.
Kate, 3 May 2024Positive: Very Clean, easy to access, no odd smells. Fresh Linen and no nasty stains. After having stayed at the other Swan Valley Tourist park days prior to...
Response from Management Response on 4 May:
G’day Kate, thanks for taking 5 to provide your review. We’re pleased to know you had a great stay with us at Discovery Parks - Swan Valley, and are especially glad everything was sparkling clean in your cabin. We always aim to provide a beautiful environment inside and out for our guests and we’re really happy to read we nailed it in your eyes! We look forward to having you stay again. Kind Regards, the Discovery Parks - Swan Valley team.
Kate, 19 Apr 2024Positive: The park was great for kids. The pool temperature was a bit cold, but the playground was good. Negative: With the park being located directly under...
Response from Management Response on 20 Apr:
G’day Kate, thanks for staying with us at Discovery Parks - Swan Valley, and taking the time to provide your comments. We’re glad you liked your stay but are sorry to read there were some troubles with your cabin. We’ll be sure to pass on your improvement suggestions to our maintenance team to follow up. Kind Regards, the Discovery Parks - Swan Valley team.