Sites & Selected Cabins
What's being said about Devonport
Barbara, 6 Mar 2024Positive: The cabin was in a excellent location and was quite roomy except for the bedroom. Negative: There was a strange odour in the cabin that was...
Response from Management Response on 7 Mar:
G’day Barbara, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Devonport. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location. We are sorry about the odor we will look into eliminating this and we will also change the electric blanket. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks - Devonport team.
Kerrie, 5 Mar 2024Positive: Location after we got off the spirit of Tasmania Unit was comfortable, shower was great bed was too small and bedroom too small. Negative: We had a...
Response from Management Response on 7 Mar:
G’day Kerrie, thanks for joining us at Discovery Parks - Devonport and leaving your comments. We’re so sorry you found the bed to be to small. We will organise some pest control for the ants we appologise for the ants. It can be tricky to get it right for all guests! We are pleased you liked your stay regardless and hope to have you over again, hopefully in a different cabin next time. Kind Regards, the Discovery Parks - Devonport team.
Lyn V, 3 Mar 2024Positive: Location and scenery.
Response from Management Response on 4 Mar:
G’day Lyn V, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Devonport. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks - Devonport team.
Denise, 2 Mar 2024Positive: Location was great. Would definitely stay there again but did love one of the cabins with the sea view.
Response from Management Response on 3 Mar:
G'day Denise, thanks for staying with us at Discovery Parks - Devonport and taking the time to leave your kind words. We're thrilled to read you loved your time with us and especially enjoyed our awesome cabin. It's great to have everything you need in one spot when holidaying. We hope to welcome you back to our park soon. Kind Regards, the Discovery Parks - Devonport team.
Jeffrey, 27 Feb 2024Accommodation was very good but would like in some 2 bedroom cabins double beds in each room instead of 2 bunkbeds otherwise excellent customer service and...
Response from karyn on 28 Feb:
G’day Jeffrey, thanks for staying with us at Discovery Parks - Devonport. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us and look forward to welcoming you back. Kind Regards, the Discovery Parks - Devonport team.
Antonia, 26 Feb 2024Exceeded all my expectations- so roomy for two. So friendly and experienced.
Response from karyn on 28 Feb:
G'day Antonia, thanks for staying with us at Discovery Parks - Devonport and leaving us your fantastic 10 out of 10 rating! We do our best to provide an excellent time for our guests and are so happy you think we nailed it this time around. We hope to welcome you back again soon! Kind Regards, the Discovery Parks - Devonport team.
Monique, 26 Feb 2024Nothing all good
Response from karyn on 28 Feb:
G’day Monique, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Devonport was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Devonport team.
Vicki, 25 Feb 2024Positive: The spa bath was AMAZING. The beds were the best ive used since being in tasmania.absolutely lovely place to stay. Negative: Nothing… oh.. maybe...
Response from Management Response on 26 Feb:
G'day Vicki, thanks for staying with us at Discovery Parks - Devonport and taking the time to leave your kind words. We're thrilled to read you loved your time with us and especially enjoyed our awesome cabin. It's great to have everything you need in one spot when holidaying. We hope to welcome you back to our park soon. Kind Regards, the Discovery Parks - Devonport team.
Spencer, 25 Feb 2024Negative: Internal door hinges require lubrication - squeaking in the middle of the night is not ideal.
Response from Management Response on 26 Feb:
G’day Spencer, thanks for taking the time to provide your comments. We’re sorry there were troubles with our door hinges during your time in our park. We are aware this area needs some TLC and are working hard to fix it. Please know we’ll pass your feedback on to our maintenance and management team as needed. We appreciate you joining us at Discovery Parks - Devonport and hope to see you again. Kind Regards, the Discovery Parks - Devonport team.
Gregory, 22 Feb 2024Great accommodation! Stay could not have been better. Very good. Highly recommended!
Response from Elyse on 29 Feb:
G'day Gregory, thanks for staying with us at Discovery Parks - Devonport and taking the time to leave your kind words. We're thrilled to read you loved your time with us and especially enjoyed our awesome cabin. It's great to have everything you need in one spot when holidaying. We hope to welcome you back to our park soon. Kind Regards, the Discovery Parks - Devonport team.
Jenny, 22 Feb 2024Positive: Nothing. Negative: Don’t return important emails concerning bookings Then blame the customer Absolutely appalling communication Wouldn’t recommend...
Response from Management Response on 1 Mar:
Hi Jenny Thank you for your feedback. We recognise that there was a problem with your booking. Unfortunately, your email alerting us to the problem was received outside our business hours on the day, so we responded to your email the following morning which explained the terms and conditions set by booking.com. Unfortunately all bookings made by third party agents must be amended through the same platform they were booked through in the same way that flight bookings made through an agent can only be amended by that agent. This is due to the agent being the holder of your payment, which we do not receive until after you arrive. Please consider engaging with Booking.com to request a refund of your mistakenly made reservation payment.
Jenny, 22 Feb 2024Positive: Nothing Appalling communication They don’t respond back to emails when there was a problem with booking Poor response Not helpful Just don’t...
Response from Management Response on 1 Mar:
Hi Jenny, Thank you for your feedback. We recognise that there was a problem with your booking. Unfortunately, your email alerting us to the problem was received outside our business hours on the day, so we responded to your email the following morning which explained the terms and conditions set by booking.com. Unfortunately all bookings made by third party agents must be amended through the same platform they were booked through in the same way that flight bookings made through an agent can only be amended by that agent. This is due to the agent being the holder of your payment, which we do not receive until after you arrive. Please consider engaging with Booking.com to request a refund of your mistakenly made reservation payment
Linda, 19 Feb 2024Positive: Is a very good park comfortable has fire place Washing machine & baraque area. Negative: By the Sea and own verandah.
Response from Management Response on 20 Feb:
G’day Linda, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Devonport. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks - Devonport team.
sarah, 18 Feb 2024Positive: The staff, location, value for money. Negative: I really couldn’t think of anything I didn’t like, the bed were normal caravan park mattresses but...
Response from Management Response on 19 Feb:
G’day sarah, thanks for staying with us at Discovery Parks - Devonport. We’re over the moon to know you had an awesome stay with us! We look forward to seeing you next time to enjoy it all over again. Thanks for taking the time to provide your review. Kind Regards, the Discovery Parks - Devonport team.
Beth, 11 Feb 2024It was a convenient place to pause our journey,
Response from Elyse on 12 Feb:
G’day Beth, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Devonport was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Devonport team.